Shipping Information

Shipping information:

Below are some of our shipping prices and details:

UK

  • Standard Shipping (2-3 business days)¹ * - £3.99 (under £20)

  • Express Shipping (1-2 business days)¹ * - £5.80

  • FREE SHIPPING (2nd Class 2-3 business days)¹ * - On orders over £30!

  • If you would like a quicker delivery and your order is over £30 you can upgrade to UK Express Shipping for only £5!*

*Please note that standard and express deliveries usually arrive within the times stated but are not guaranteed. These services does not come with tracking. Tracking is only available for orders over £50. Please note, tracking information will be sent to you in a separate email notification.

      International Orders

      We offer international shipping! However, international orders prices will be subject to weight and size of the order. We currently only ship to selected countries if you do not see your country on the list please contact us and we will see what we can do! Please be aware that we may split orders into multiple packages due to size and weight restrictions.

      Customs and Duties

      UK customers: We ship from the UK so our UK customers don't have to pay import taxes or handling fees! 

      Non-UK customers: Shipments may incur customs fees, depending on the destination country. The fee may vary depending on your order value, country limits and other factors. It is the buyer's responsibility for any customs and import taxes that may apply. We are not responsible for these and we recommend that you check the rates and limits with your local customs office before placing your order. We are also not responsible for any delays due to customs.

      When will my order be shipped?

      Orders will be dispatched within 3-5 working days approx.* Please note that standard and express deliveries usually arrive within the times stated but are not guaranteed.

      ¹ This may be longer during events, conventions, bank holidays and holidays. Please also note that bank holidays and weekends does not count as a business day but your order may arrive on a Saturday.

      Estimated Shipping Times - UK Customers:

      Items will usually be shipped using Royal Mail but if your parcel is substantial in weight we may use a courier service.

      With any type of shipping, there is no guarantee whether your order might get lost or missing during transit. We can send you a copy of the postage receipt as proof of delivery upon request.

      It is very rare that a parcel ever goes missing. Please allow up to 10 working days (excluding weekends) for delivery - this is the timescale the carrier allows before the item is considered lost. If 10 working days has passed, please contact us and we will make a claim on your behalf. 

      Please make sure your address is correct as we do not give a refund for an incorrect address. 

      Estimated Shipping Times - Non-UK Customers:

      Items will be shipping using Royal Mail (Air Mail) but if your parcel is substantial in weight we may split your order into separate boxes or we may use a courier service.

      With any type of shipping, there is no guarantee whether your order might get lost or missing during transit. We can send you a copy of the postage receipt as a proof delivery upon request.

      It is very rare that a parcel ever goes missing. Please allow up to 25 working days (excluding weekends) for delivery (as sometimes items get held in customs) - this is the timescale the carrier allows before the item is considered lost. If 25 working days have passed, please contact us and we will make a claim on your behalf. Buyers are responsible for any customs and import taxes that may apply. We are not responsible for any delays due to customs.

      Please make sure your address is correct as we do not give a refund for an incorrect address.