Shipping

COVID-19 NOTICE

Hi everyone,

We are still sending out orders! You can still get hold of lots of kawaii goods straight to your door! 

Please note there may be delays for your order to be shipped but we are doing our best. Thank you for your understanding. 

Stay safe! Thank you for your continued support!  

Flat Rate Shipping:

We do flat rate shipping to make life easier. But what is flat rate shipping? Flat rate shipping is a set price for shipping regardless of weight and size or your order.

Below are some of our flat rate shipping prices:

UK
  • Flat Rate Standard Shipping - £3.99 (under £20)

  • Flat Rate Express Shipping - £5.80

  • FREE SHIPPING - On orders over £30!

Europe

  • Flat Rate Standard Shipping - £9.99 (under £20)

  • Flat Rate Express Shipping - £14.99

Rest of World

  • Flat Rate Standard Shipping - £15.99 (under £20)

  • Flat Rate Express Shipping - £19.99

    When will my order be shipped?

    Orders will be posted within 3-5 working days approx.*

    Estimated Delivery Times

    UK: Can take up to 1-2 business days*

    Europe: Can take up to 5-7 business days*

    Rest of the World: Can take up to 5-7 business days*

    *This may be longer during events, conventions and holidays.

    *Due to COVID-19, the Royal Mail has announced that there will be limited services for postal deliveries this may cause additional delays in shipping and receiving your order. We are doing our best and thank you for your understanding.

    Estimated Shipping Times - UK Customers:

    Items will be shipped using Royal Mail.

    With any type of shipping, there is no guarantee whether your order might get lost or missing during transit. We can send you a copy of the postage receipt as proof of delivery upon request.

    Please allow up to 10 working days for delivery - this is the timescale the carrier allows before the item is considered lost. We do not hold responsibility if your order gets lost, delayed or stolen during transit.

    In addition, please make sure your address is correct as we do not give a refund for an incorrect address.

    Estimated Shipping Times - Non-UK Customers:

    Items will be shipping using Royal Mail (Air Mail).

    With any type of shipping, there is no guarantee whether your order might get lost or missing during transit. We can send you a copy of the postage receipt as a proof delivery upon request.

    Please allow up to 25 working days for delivery (as sometimes items get held in customs) - this is the timescale the carrier allows before declaring an item lost. We do not hold responsibility if your order gets lost, delayed or stolen during transit. Buyers are responsible for any customs and import taxes that may apply. We are not responsible for any delays due to customs.

    In addition, please make sure your address is correct as we do not give a refund for an incorrect address.